Food Safety at FoodSaver
At FoodSaver, your health and safety come first. We work closely with our partner businesses to make sure that every meal offered through our platform is safe, fresh, and handled with care. Here's how we do it:
1. Verified Partner Businesses Only
We only work with licensed and registered food establishments—restaurants, cafés, bakeries, and grocery stores—that follow national food safety regulations. This means
- Proper hygiene and handling practices
- Safe storage and temperature control
- Regular health inspections
No individuals or unregulated sellers are allowed on the platform.
2. Time-Sensitive Pickups
Food is only available during carefully chosen pickup windows—usually just before the business closes. This ensures surplus food is still fresh and safe for immediate consumption.
3. Surprise Bags With Transparency
Our meals are “surprise bags,” but you’ll always know the “type of food” you're getting (e.g., vegetarian, meat-based, baked goods). Businesses also tag items that contain common allergens when possible.
4. Shared Responsibility
Once you pick up your food, it’s important to store it properly (refrigerate if needed) and eat it soon. We recommend consuming your items the same day to enjoy them at their best.
5. We Educate and Inform
We regularly share helpful tips on:
- Understanding “best before” vs. “use by” dates
- How to safely store leftovers
- How to judge food freshness using your senses
Got Questions?
Our support team is happy to help, inquiry@foodsaver.com. If you ever have concerns about a specific meal, we’ll work with the partner to investigate and ensure the highest safety standards.